Child and Youth Protection Services

Child and Youth Protection Services is responsible for facilitating coordination across government for the care and protection of children and young people in the Australian Capital Territory.

If you are concerned about a child and want further information on mandatory reporting, refer to Keeping Children and Young People Safe.

Phone:
General public
Ph: 1300 556 729 (24 hours)

Mandated reporters
Ph: 1300 556 728 (24 hours)

Online:
For less serious concerns, complete an online child concern report.

Email:
For less serious concerns, contact Child Protection Reports(link sends e-mail).

Department of Communities and Justice

The Department of Family and Community Services is responsible for handling reports of child abuse and neglect in New South Wales. Information about the process of reporting child welfare concerns can be found on the department’s Reporting a Child at Risk webpage.

For information about mandatory reporting, refer to the Mandatory reporters webpage.

Phone:
Child Protection Helpline
Ph: 13 21 11 (24 hours) (TTY/voice calls: 133 677; Speak & Listen: 1300 555 727; SMS: 0423 677 767)

Online:
Mandatory reporters with less serious concerns can use eReporting.

Territory Families, Housing and Communities

In the Northern Territory, every person is required to report suspected child abuse and neglect.

For further information about the process of reporting concerns about a child's welfare in the Northern Territory, refer to the Report Child Abuse page of the department's website.

Phone:
Child Abuse Hotline
Ph: 1800 700 250 (24 hours)

Department of Children, Youth Justice and Multicultural Affairs

Child Safety is the lead child protection agency in Queensland. For information about the process of reporting concerns about a child's welfare in Queensland, refer to the Protecting Children webpage of the department's website.

For more information about mandatory reporting, refer to the Mandatory Reporting in Queensland webpage.

Phone:
For a list of contact numbers during business hours, go to: Regional Intake Services.

Child Safety After Hours Service Centre
Ph: 1800 177 135 or (07) 3235 9999.

Department for Child Protection

The Department for Child Protection works to keep South Australia's children safe by protecting them from abuse and neglect.

For information about the process of reporting concerns about a child's welfare in South Australia, refer to the department’s Report Child Abuse webpage.

The Department for Child Protection provides additional information for mandatory reporting, including Mandated Notifiers and Their Role and Preparing to Report Child Abuse.

Phone:
Child Abuse Report Line
Ph: 13 14 78 (24 hours)

Online:
Less serious concerns can also be reported online.

Department of Communities Tasmania

The role of the Child Safety Service is to protect children and young people who are at risk of abuse and neglect in Tasmania.

For information about the process of reporting concerns about a child's welfare in Tasmania, refer to the department’s Child Safety Service webpage.

Information about mandatory reporting and making a notification can be found on the department’s Child safety notifications webpage.

Phone:
Child Safety Service
1800 000 123 (24 hours)

Online:
Mandatory reporters with less serious concerns can report online.

Department of Families, Fairness and Housing

The Child Protection Service is specifically targeted to those children and young people at risk of significant harm in Victoria.

For information about child protection and mandatory reporting requirements in Victoria, refer to the department’s Child Protection webpage.

Phone:
For a list of regional and metropolitan phone numbers: Child Protection Contacts

After hours child protection emergency service
Ph: 13 12 78

Department of Communities, Child Protection and Family Support 

The Department of Communities, Child Protection and Family Support offers a range of services to support children and families in Western Australia.

For further information about the process of reporting concerns about a child's welfare, refer to the department’s If You are Concerned About a Child webpage.

Information about mandatory reporting in Western Australia can be found on the department's mandatory reporting information webpage.

Phone:
Central Intake Team
Ph: 1800 273 889

After hours
Ph: (08) 9223 1111 or Country Freecall: 1800 199 008

Online:
Mandatory reporters with less serious concerns can use the department's secure Mandatory Reporting Web System